Current operating status (September 2021 onwards):
– Leisure Facilities Open & Spa Days available!
– Members & Guests welcome
– Treatments available; please call ahead 01646 673108 to pre-book
– Pool (inc Jacuzzi & Sauna) sessions available (max 6 persons per time slot) … Online booking system open for members only to pre-book 60 Minute Gym/Pool (inc Jacuzzi & Sauna) sessions; Members click here to book ahead now.
– Guests please call ahead to book Pool (inc Jacuzzi & Sauna) 01646 673108
Members – when using the online booking system: Please note; an account will need to be made for each individual person that you would like to book a session for. If you are unable to do this, please call a member of the spa team on 01646 673108 and book your pool/gym sessions with us directly
Please ensure you book your treatments & swim sessions.
Please note: Non-members & non-residents are currently unable to book pool sessions – we will update the website with relevant information if this changes.
We appreciate your understanding, as we continue to operate within strict Covid guidelines. Booking ahead is the only way we can help you avoid any potential disappointment.
-Treatments & Spa Days available for over 16’s only.
– All treatments & packages must be paid (in full) at the time of booking.
-If you need to cancel, please let us know at least 48 hours before the day you are booked in (your package can be rescheduled to a later date). Cancellations less than 48 hours before the booking will not be refunded or rescheduled.
-Arriving late may potentially cause your treatment to be shortened & you will still be charged the same price.
– Maximum of 8 adults per session in the spa facilities
– Spa sessions are on the hour, every hour with hotel guests receiving a 60-minute slot per day of their stay. £12.50per person if they want more than an hour
– We have lockers that accept a £1 coin and we do not take any responsibility for safety of belongings – valuables should be left at home or in the hotel room
– Shoes must be removed before entering the changing rooms and placed in the shoe rack or in a locker. Shoe coverings are available at reception
-Please be patient and bare with us, we are working extremely hard to respond to all enquiries as quickly as possible
-Please keep an eye on our social media pages for updates
– If you are unable to get through to a member of the spa team via telephone, please email firstname.lastname@example.org or message via our social media pages, a member of the team will get back to you.